JBS Scheduler Access Page

For liability reasons, DSB Information Systems cannot provide support for non-DSB computer systems, especially due to the wide number of possible hardware and software configurations that may exist off-site.

In a nutshell, a standard Windows XP or higher PC running Microsoft Internet Explorer 6 or higher should be able to access the JBS scheduling tool without difficulty once the Citrix client software has been installed.

Once the end-user clicks the "Install Citrix Client" button below, the system should prompt you to download and/or run the installation file which is required to open the scheduling tool. You must run this to install the Citrix JBS Scheduler client software.

Install Citrix

Launch JBS

You have to install the Citrix Client prior to launching JBS Scheduler

Please note that a link to the JBS Scheduler has also been included on the Paramedic Staff Login Area on the DSB site.

You can also download the full Citrix Client (no charge) or non-Windows based client at www.citrix.com.


Paramedic Services Reports

  1.      2021 Deployment Plan Pilot Update - Nov. 25, 2021
  2.      2021 Paramedic Services Capital Planning - Issue Report -Sept. 23, 2021
  3.      Paramedic Services Call Volume Report - Sept. 23, 2021
  4.      2021 Deployment Plan Pilot - Update Report - June 24, 2021
  5.      PeerConnect Pilot - Issue Report - April 22, 2021
  6.     Community Paramedicine for Long-Term Care Update -Issue Report - Feb. 25, 2021
  7.     2021 Deployment Plan Pilot - Update Report - Jan. 28, 2021
  8.     High Intensity Supports and Community Paramedicine - Issue Report - Jan 28, 2021
  9.     Community Paramedicine for Long-Term Care - Issue Report - Jan. 28, 2021
  10.     2021 Deployment Plan Pilot - Issue Report - Oct 22, 2020
  11.     2021 Response Time Standards - Issue Report - Oct 22, 2020
  12.     Paramedic Services COVID-19 - Issue Report - May 28, 2020
  13.     2019 Response Time Standard - Issue Report - Feb. 27, 2020
  14.     CGS Fleet Maintenance - Issue Report - Feb. 27, 2020
  15.     Ambulance Service Final Review - Issue Report - Feb. 27, 2020
  16.     Modernization of Emergency Health Services and Public Health - Issue Report - 
  17.    2019 Paramedic Service Review Report Final Received Jan 14, 2020  
  18.     2020 Response Time Standard - Issue Report - Oct. 24, 2019
  19.     Permanent Non-Urgent Patient Transportation - Issue Report - Oct. 24, 2019
  20.     Permanent Non-Urgent Patient Transfer Service Business Case - Oct. 8, 2019
  21.     Ambulance Service Review - Draft Report - June 12, 2019
  22.    Community Safety and Wellness Plans - Presentation to the Manitoulin Municipal Association - June 19, 2019
  23.    Paramedic Response Time Standard - Issue Report - Feb. 28, 2019
  24.    Deployment Plan - Issue Report - Feb. 28, 2019
  25.    2019 Response Time Standard - Issue Report - Oct. 25, 2018
  26.    Paramedic Services Technology Advancement - Issue Report - Sept. 27, 2018
  27.    Vulnerable Persons Registry - Issue Report - Sept. 27, 2018
  28.    Paramedic Intravenous Therapy - Issue Report - June 28, 2018
  29.    Paramedic Services Strategic Deployment - Issue Report - June 28, 2018
  30.    Stryker Tracked Stair Chair - Issue Report - May 24, 2018
  31.    Expansion of Community Paramedicine - May 24, 2018
  32.    Paramedic Fleet Maintenance - Issue Report - March 22, 2018
  33.    Response Time Standard - Issue Report - March 22, 2018
  34.    Chapleau Non-Urgent Patient Transportation - Issue Report - February 22, 2018
  35.    Road Safety and Electronic Patient Calling Reporting - Issue Report - February 22,2018
  36.    2018 Response Time Standard - Issue Report - November 23, 2017
  37.    Ambulance Act Amendments - Issue Report - October 26, 2017
  38.    Paramedic Services Reorganization - Issue Report - September 28, 2017
  39.    Paramedic Services Strategic Staffing Plan - June 22, 2017
  40.    Response Time Standard - Issue Report - April 26, 2017
  41.    Post-Traumatic Stress Disorder - Prevention Plan - April 26, 2017
  42.    Ambulance Service Review - Issue Report - January 26, 2016
  43.    Ambulance Service Review - Final Report - January 26, 2016
  44.    MOHLTC Ambulance Service Review Final Report - November 17, 2016 
  45.   Central Ambulance Communication Centre - Issue Report - Nov. 24, 2016
  46.   2017 Response Time Standards - Issue Report - Oct. 27, 2016
  47.   Ambulance Service Review Letter - Sept. 12, 2016
  48.   Ambulance Service Review - Draft Report - Sept. 12, 2016
  49.   Cross-Border Billing - Issue Report - Apr. 28, 2016
  50.   Paramedic Services Final Vehicle Design - Apr. 28, 2016
  51.   Self-Loading Stretcher System- Issue Report - Apr. 28, 2016
  52.   Response Time Standard - Issue Report - Mar. 24, 2016
  53.   Paramedic Service Final Crest Design - Mar. 24, 2016
  54.   EMS Rebranding - Issue Report - Feb. 25, 2016
  55.   LaCloche PRU Operationalization - Issue Report - Nov. 25, 2015
  56.   EMS Response Time Standards - Issue Report - Oct. 22, 2015
  57.   EMS Vehicle Capital Reserve - Issue Report - Oct. 7, 2015
  58.   Public Access Defibrillation - Press Release - Sept. 24, 2015
  59.   Mindemoya EMS Base Purchase - Issue Report - Sept 24, 2015
  60.   Community Paramedice Presentation - June 25, 2015
  61.   Staffing Enhancement Results - Progress Report - June 25, 2015
  62.   EMS 5-Year Staffing Plan – Issue Report - May 28, 2015
  63.   Ambulance Response Time Standard - Issue Report - April 23, 2015
  64.   Wikwemikong Staffing Enhancement - Issue Report - April 23, 2015
  65.   Community Paramedicine - Issue Report - March 26, 2015
  66.   Non-Urgent Patient Transportation Service - Request for Expression of Interest – Issue Report - Feb. 26, 2015
  67.  
  68.   EMS Reorganization Issue Report - Nov. 27, 2014
  69.   Balanced Emergency Coverage 12 Month Update Issue Report - Nov. 27, 2014
  70.   EMS 2015 Response Time Standard - Issue Report - Oct. 23, 2014
  71.   NELHIN Non-Urgent Patient Transportation - Issue Report - Sept. 25, 2014
  72.   Community Paramedicine Update - Issue Report - Sept. 25, 2014
  73.   St. Charles Council EMS Presentation St. Charles Council EMS Presentation - August 13, 2014
  74.   EMS Costs - Issue Report June 26, 2014
  75.   Public Access Difibrillation - Issue Report June 26, 2014
  76.  Non-Urgent Patient Transportation in the NELHIN - Executive Summary June 9, 2014
  77.   Non-Urgent Patient Transportation in the NELHIN - Full Report June 9, 2014
  78.   Chapleau Council EMS Presentation - May 26 2014
  79.   Communty Paramedicine Proposal - April 17, 2014 
  80.   EMS Presentation to NEMI Council - April 17, 2014
  81.   Community Paramedicine - Issue Report - March 26, 2014
  82.   Balanced Emergency Coverage 6 month Update - Issue Report Feb. 26, 2014
  83.   Balanced Emergency Coverage 6 Month Update - Power Point Feb. 26, 2014
  84.   EMS Service Review - Issue Report - Jan. 23, 2014
  85.   MOHLTC EMS Service Review Final Report - Nov. 14, 2013
  86.   DSB Investigation Follow-up Letter - Oct. 25, 2013
  87.   DSB Investigation Response Letter - Sept 17 2013
  88.   MOHLTC Investigation Letter - Aug. 21, 2013
  89.   EMS Investigations Report - Aug. 2013
  90.   Balanced Emergency Coverage Update - Issue Report - Nov. 27, 2013
  91.   Balanced Emergency Coverage Powerpoint - Nov 27, 2013
  92.   North East LHIN Non-Urgent Patient Transfer Pilot Project - Final Report - Nov. 27, 2013
  93.   EMS Response Time Standard - October 24, 2013
  94.   Ambulance Service Review - October 24, 2013
  95.   DSB Response to EMS Investigations - Sept. 17, 2013
  96.   EMS Investigations Letter - August 21, 2013
  97.   AMO Briefing - Minister Matthews - August 26, 2013
  98.   Updated EMS 5 Year Staffing Plan - June 26, 2013
  99.   NOSDA AGM - NE LHIN Non-Urgent Patient Transportation Pilot Projects - April 2013 
  100.   Foleyet EMS Base Final Construction Costs - Issue Report - March 28, 2013
  101.   EMS Balance Emergency Coverage - Issue Report - Feb 27, 2013
  102.   MOHLTC - Living Longer, Living Well Senior Strategy Jan. 8, 2013
  103.   Chapleau Non Urgent Patient Transfer - Issue Report - Nov. 2012
  104.   Chapleau NE LHIN Non Urgent Patient Transfer Proposal - Nov.2012
  105.   LaCloche Manitoulin NE LHIN Non Urgent Patient Transfer - Issue Report - Nov 2012
  106.   LaCloche Manitoulin NE LHIN Non Urgent Patient Transfer Proposal - Nov. 2012
  107.   Response Time Standard Submission to MOH Issue Report - June 2012
  108.   Ornge Presentation to DSB Board - June 2012
  109.   Updated Road Safety Issue Report - March 2012
  110.   Fire Response to Emergency Medical Calls - Issue Report Feb. 2012
  111.   Emergency Medical Services Delivery in Ontario Municipalities - OPSEU Feb. 2012
  112.   Non-Urgent Patient Transfer Business Case to the MOHLTC Oct. 2011
  113.   Paramedic Leaders Formalize Position on Pre-Hospital Emergency Medical Response in Ontario - AMEMSO         Oct. 2011
  114.   Informing the Public Dialogue Around Medical Tiered Response in Ontario - AMEMSO Sept 2011 
  115.   RescueNet Road Safety and Automatic Vehicle Location (AVL) Systems Issue Report Oct 2011
  116.   Non-Urgent Patient Transfer Business Case to MOHLTC Sept. 2011
  117.   Non-Urgent Patient Transfer Issue Report - Update Sept. 2011
  118.   EMS 5-Year Staffing Plan Issue Report - June 2011
  119.   New Construction Costs - Little Current EMS Station Issue Report - June 2011
  120.   Zoll - RescueNet Road Safety Presentation - June 2011
  121.   Future Staffing Levels Issue Report - May 2011
  122.   Non-Urgent Patient Transfers Issue Report - May 2011
  123.   MOHLTC - EMS Service Review Final Report - March 2011
  124.   DSB Summary of EMS Service Review May 2011
  125.   Ambulance Call Reassignment - April 2011
  126.   Response Time Standard Issue Report Update - Sept. 2010
  127.   Public Access Defibrillators Update Report - Sept 2010
  128.   Northern Ontario Service Delivers Association (NOSDA) Emergency Medical Services (EMS) Concerns
            in Northern Ontario - Position Paper
    - August 2010
  129.   Response Time Standard Issue Report - June 2010
  130.   Rank & Insignia Issue Report - June 2010
  131.   Emergency First Response Teams / Tiered Response Report - Sept. 2009
  132.   Public Access Defibrillators Report - Sept, 2009
  133.   Advanced Care Paramedics Report - Aug. 2009
  134.   Saving a Life in 6.0 Minutes or less by Utilizing the Efficiencies of the Onatrio Fire Service - Nov 2008 
  135.   Ambulance Service Review Final Report - December 2007
  136.   Pre-Hospital 9-1-1 Emergency Medical Response: The Role of the United States Fire Servuce in Delivery and         Coordination - 2007




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